• Syntra Exchange

Frequently Asked Questions

Have a question that is not listed on this page? Drop us an email and we will get back to you.

  • Accounts

Account creation

Registered and Verified users can use over-the-counter (OTC) trading to place large orders. Our trading engine provides these clients with custom quotes instantly and securely.

How do I create an account?

We have made the sign up process very simple and easy for everyone. Click on the Sign Up button and follow the instructions to create your Syntra account

Do I need to submit KYC?

Yes. All users who wish to trade cryptocurrencies with Syntra have to provide the required KYC documents when signing up

What is KYC?

KYC stands for 'Know Your Customer'. We keep and record certain information about customers in order to meet regulations regarding the trade and exchange of cryptocurrencies in South Africa.

I've created an account. Now what?

Once you have created an account and have verified your email address, you will be able to trade cryptocurrencies from the Syntra Exchange. You are also able to update your profile with your banking information for easy withdrawals.